Sub-Zero · Phoenix, AZ
Ice Maker Repair
Clear-ice modules, inlet valves, drains and hard-water scale on Sub-Zero built-in and undercounter ice makers.
- $89 Service call, credited
- 24/7 Line answered
Said on the phone
What people describe when they call about this
- Bin empty by mid-afternoon during a heat wave
- Cubes coming out small, hollow or milky
- Water backing up under an undercounter ice maker
- Cubes fusing into one lump and tasting stale
What it usually turns out to be
Four findings, in the order they get checked
Ice faults in Phoenix are usually a water problem wearing a machine costume. Valley water is hard, and a clear-ice module is the most water-sensitive thing in the kitchen.
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Scale on the mould and the fill tube
Small, hollow or milky cubes, and a harvest that takes longer every month. Mineral coats the mould so the ice will not release cleanly and the cycle stretches out.
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An inlet valve barely opening
Thin cubes and a bin that never fills. The valve is measured for flow rather than guessed at, because a filter that has not been changed in years produces the same symptom.
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A blocked drain
Water backing up under an undercounter unit, cubes fusing into a lump, and a stale smell. The drain gets flushed and the line traced rather than the pump replaced on spec.
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A sticky bin or harvest sensor
Production stops with the bin half empty, or the machine keeps making ice into a full bin. A sensor cleaned and proven beats a control board swapped on a hunch.
What it costs
What these repairs run, before anyone opens the cabinet
Flat $89 service call covering the visit and full diagnosis, credited against the repair once you approve it.
- Door gasket or seal replacement
- $280–$620
- Evaporator or condenser fan motor
- $320–$690
- Defrost heater, thermostat or sensor
- $270–$600
- Ice maker, water valve or supply line
- $280–$760
- Electronic control board
- $430–$940
- Compressor or sealed-system repair
- $1,430–$3,420
Where a repair falls inside its band comes out of the diagnosis, not the phone call. You are told the figure for your own unit and you agree to it before anything is opened up — and the $89 service call comes off that figure the moment you approve the work.
For scale: replacing the unit instead runs $12,740–$21,020 for a comparable built-in replacement, before installation and cabinetry work — which is why a sealed-system repair on a cabinet that is otherwise sound is usually still the cheaper road, and why it is worth measuring the box before anyone talks about taking it out of the run.
Also on the van
Other Sub-Zero work
- Refrigerator Repair Built-in, integrated and undercounter Sub-Zero refrigerators diagnosed and repaired across north and southwest Phoenix.
- Freezer Repair Frost build-up, failed defrost cycles and temperature drift on Sub-Zero freezer columns, drawers and freezer sections.
- Wine Cooler Repair Zone temperature, humidity, airflow and compressor work on Sub-Zero wine storage columns and undercounter units.
Reviews
Ice Maker calls, in their words
Built-in Sub-Zero calls across the four neighbourhoods on this route.
4.9/ 51,542 reviews
Cubes came out hollow and milky, which our builder put down to city water. He measured the fill, found the valve barely opening, and changed it. Cubes are clear and the bin fills properly.
Noor K.Deer Valley
The ice smelled stale and the cubes were welding into one lump in the bin. An old filter, and a fill tube dripping past the mould. Both sorted and the line flushed. Tastes like water again.
Preeti J.Paradise Valley Village
Production dropped to a trickle days before a birthday weekend. Hard water scale had coated the mould and the bin sensor was sticky. He descaled it, cleaned the sensor, and stayed until the bin refilled.
Selma R.Laveen
Phoenix, AZ
Get the ice maker repair booked
Two ways in and nothing to fill out. The line is answered around the clock; the booking page shows what is actually open.
- $89 Service call, credited
- 24/7 Line answered
